行政服务主管是做什么的?本文提供行政服务主管的岗位职责例子,包括详细的工作内容及任职要求。工作职责: 1.按照前台接待的标准服务流程,对行政服务团队进行标准化服务流程培训,管理整体服务团队; 2.按流程分配安排前台接待与电话、环境维护与督查、及其它常规各项服务工作的分工与配合; 3.会员接待与服务,执行与监督为会员安排上课的相关流程规范,及时反馈与协助解决会员问题; 4.培训和管理保洁团队,执行清洁流程监控流程,维护整体环境; 5.监督与执行接待非会员来电或到访的咨询及后续咨询服务的跟进安排,及时更新维护客户管理系统; 7. 办公用品、耗材、日常消耗品的采购与管理,管理维护公共财产及库房,员工考勤统计; 8. 负责前台日常突发或紧急事件及投诉等处理; 9. 积极配合执行市场部或其他部门的活动计划,协助协调各部门之间的工作。 任职要求: 1.大专以上学历,有2年以上早期教育或其他教育培训类或服务类相关行业工作经验; 2.爱孩子,热爱教育事业,有亲和力、有责任心、耐心、细心、有热情; 3.良好的计算机操作能力和沟通能力,普通话流利; 4.工作主动,有良好的服务意识; 5.有良好的团队管理能力,能够清晰地进行团队分工与合作,善于组织协调; 6.成熟稳重,思维敏捷,有一定的应变能力,勇于担当处理解决问题。 Responsibilities: ow the reception service standard process to train and manage the service team; ow the process to arrange the reception and other service job division and cooperation; ide reception and service to members, maintain center order and environment; n and manage the cleansing team to executive the cleaning procedure; er and transfer phone calls, solve problem timely, maintain the management system; office supplies, take charge of public property and storeroom; onsible for the emergency and complain; orting the marketing plan and coordinate with other departments. Requirement: ege degree or above, with two years of experience in early education industry; children, love education enterprise; , good at communication, patient and enthusiastic; at computer and communication; actively, strong sense of service and team management; ity of strain capacity, responsible, problem solving skills, familiar with the service job.